5. SOCIAL RESPONSIBILITY IN BUSINESS, 5.8. Summary of achievement of social (S) area goals in 2023, 5.8.1. Dialogue and cooperation with stakeholders

5.8.1. Dialogue and cooperation with stakeholders

[GRI 2-29] [GRI 2-23] [ESRS SBM-2]

The Budimex Group is committed to building long-term relationships with relevant stakeholders, in which it is guided by the company’s values described in Section 3.1. We encourage stakeholders to share their observations, and we use conclusions drawn from them in development processes to make the company more dynamic and sustainable. The communication form is chosen to meet the specific needs of a given group and to communication possibilities of both parties. We also put a lot of importance on sharing information about our impact on the environment, communities and our internal regulations for managing this impact in a transparent way, as well as on communicating our actions in the area of sustainability.

Table: Identified relevant stakeholders of the Budimex Group



The Communication and Public Relations Department and the Strategic Analysis Department are responsible for the dialogue with stakeholders at Budimex SA. The frequency and forms of contact are adapted to the needs and relationship with a given group of stakeholders. In 2023, social consultations and dialogue covered over 100 construction contracts, 83 social conflicts were resolved as part of consultations held.

The unit responsible for the dialogue with stakeholders at Mostostal Kraków SA is the Management Board, Administration and Communication Office. The company’s activities in this area are based on obtaining feedback from stakeholders, verifying it and undertaking specific, jointly developed actions.

Contact with the external stakeholders of the FBSerwis Group is the responsibility of mainly the Management Board, and also of the Marketing Department. sales departments and customer services employees.

Dialogue with communities is described below, and information on surveying the opinions of the Budimex Group employees can be found in Section 5.1.

Dialogue with communities

[GRI 3-3] [Own indicator 4] [GRI 2-25] [ESRS S3-1]

The Budimex Group attaches the utmost importance to communication and cooperation with residents of the areas directly neighboring the sites where projects are being carried out. The Policy for cooperation with local communities indicates specific actions to be taken both before the commencement of construction works (holding a dialogue regarding a specific project in order to dispel concerns, if any), and in the course of the contract term (building a relationship with the social environment of the project). Since many investment projects involve specific inconvenience for residents (e.g. higher traffic volumes and increased noise due to the transport of building materials, operation of machinery, closure of roads), we conduct non-obligatory, additional social consultations going beyond the procedures required in the course of obtaining administrative decisions. To this end, companies participate in the sessions of community councils and city councils to respond to doubts and address reported concerns. Consultations with local government bodies are also often arranged. In addition, Budimex SA provides access to feedback channels for residents in the form of a contact form available on the website and the company’s profiles on social media, through which a continuous dialogue with stakeholders is held. Actions undertaken by us reduce the risk of the occurrence of phenomena that might adversely affect local communities. They thereby prevent social protests and the protraction of administrative procedures.

In 2023, no long-running conflicts with local communities occurred as part of Budimex SA’s activities.

A few incidents were reported in that period; in each case corrective measures were taken to mitigate the identified inconvenience.


Summary of the information actions carried out by Budimex SA in 2023:

  • 2022 Results Conference
  • First Quarter 2023 Result Conference
  • Two First Quarters 2023 Result Conference
  • Three First Quarters 2023 Result Conference
  • Press conference in connection with releasing the ESG Strategy 2023-2026
  • Publication of the 2022 Integrated Report
  • Press conference in connection with opening the Polish History Museum
  • Press conference and a media trip to attend the opening of the PepsiCo factory in Środa Śląska
  • Press conference in Szczecin in connection with sliding a railway bridge over the Regalica river
  • Press conference in connection with the commencement of the construction of the installation terminal for offshore wind farms of the ORLEN Group
  • Press conference in connection with the execution of an agreement for the construction of the Zabierzów bypass
  • Press conference in connection with the commencement of works on a new server building for the Ministry of Finance in Radom
  • Press conference dedicated to a robot developed as part of the Concert project
  • Press conference in connection with creating a mural promoting safety on tracks and roads at the Warsaw West station
  • Press conference in connection with the execution of a partnership agreement with the Railway Technical Secondary School in Warsaw
  • Press conference in connection with the execution of a partnership agreement with a Technical Secondary School in Bełchatów
  • Participation in the Polish Infrastructure Congress
  • Participation in the Railway Congress
  • Participation in the World Road Congress
  • Participation in the TRAKO International Railway Fair
  • Participation in the BUDMA International Construction and Architecture Fair
  • Participation in the BALTEXPO Maritime and Military Fair
  • Participation in a conference of the Polish Wind Energy Association
  • Participation in the Nuclear Energy Congress
  • Participation in the European Economic Congress
  • Participation in the Economic Forum in Karpacz
  • Participation in a conference of retail investors in Karpacz
  • Patronage over and participation in the Olsztyn Green Festival
  • Meeting with Slovak media in Bratislava
  • Meeting with Czech media in Prague
  • Visit of Slovak journalists to Budimex construction project locations in Poland
  • Social consultations concerning the construction of Terminal T3 for the Baltic Hub in Gdańsk
  • Consultations with the councilors of the Mokotów district in connection with the construction of a tram line to Wilanów
  • Consultations with the councilors of the Wilanów district in connection with temporary traffic organization
  • Information campaign addressed to the residents at the Goworka and Spacerowa streets in Warsaw in connection with a traffic closure
  • Information campaign addressed to the residents of areas neighboring the military hospital construction project location in Kraków
  • Information campaign addressed to the residents of the Warsaw estate of Wiślany Mokotów in connection with its development and disturbance of night-time quiet hours
  • Information campaign addressed to the residents of Ełk in connection with conducting burdensome night works
  • Information campaign addressed to the residents of Poznań, Gorzów Wielkopolski, Bydgoszcz and Szczecin in connection with starting the operation of over 100 new electric vehicle charging stations
  • Information campaign in “Gazeta Wyborcza” for the metropolitan Warsaw area in connection with investment projects carried out by Budimex in Warsaw
  • Information campaign concerning the progress of works involved in the construction of the T3 container terminal
  • Information campaign concerning the progress of works involved in the construction of the Elbląg river waterway
  • Information campaign concerning the progress of works involved in the construction of a new pedestrian and bicycle bridge in Warsaw
  • Information campaign concerning the progress of works on the Integrated Passenger Transport Center in Lublin
  • Co-organizing the Home from the Heart social campaign consisting in building a home for a person affected by homelessness in Wołomin near Warsaw
  • Organizing the “Fat Thursday” campaign addressed to drivers from the districts of Wilanów and Mokotów
  • Organizing the “Brunch with Budimex” education campaign in primary schools in Ełk
  • Organizing the Children’s Day celebration at selected construction projects carried by Budimex: the Warsaw West station, the Ełk station
  • Official opening of the Parent Zone in Ełk
  • Participation in the “Excused from Theory” education campaign
  • Participation in the “Green Tram Stop” campaign in Warsaw